Privacy Policy

 

1. Introduction
Welcome to QUINTET LONDON Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website quintetlondon.com, purchase our personalised silk scarves, or interact with us in any way.

By using our website and services, you consent to the collection and use of your information as described in this policy.

 

 

2. Who We Are
QUINTET LONDON Ltd is a company registered in the United Kingdom under company number 15628657, with its registered office at 43 Evesham Walk, Myatts Fields South, London, United Kingdom, SW9 6PE. For any questions regarding this Privacy Policy, you can contact us at info@quintetlondon.com

 

 

3. What Information We Collect
We may collect and process the following types of personal data:

  • Identity Data: Name, title, date of birth.

  • Contact Data: Billing address, delivery address, email address, phone number.

  • Payment Information: Payment card details (processed securely by third-party payment providers).

  • Order Information: Details of products purchased, personalisation requests, and order history.

  • Technical Data: IP address, browser type, time zone, device information.

  • Marketing Preferences: Subscription status for newsletters and promotional materials.

 

 

4. How We Use Your Information
We use your data for the following purposes:

  • To process and fulfill your orders, including personalisation requests.

  • To manage your account and provide customer support.

  • To communicate with you regarding orders, updates, and marketing (if you have opted in).

  • To improve our website, services, and customer experience.

  • To comply with legal obligations (e.g., tax and fraud prevention requirements).

 

 

5. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:

  • Payment processors to handle transactions securely.

  • Shipping carriers to deliver your order.

  • IT service providers for website functionality and security.

  • Legal authorities if required by law.

 

 

6. International Transfers
As we ship internationally, we may transfer your data outside the UK. We ensure any data transferred complies with relevant data protection laws and safeguards.

 

 

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

 

 

8. Your Rights
You have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your personal data where applicable.

  • Object to or restrict certain processing activities.

  • Withdraw consent to marketing communications at any time.

To exercise these rights, contact us at info@quintetlondon.com.

 

 

9. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. For more details, visit our [Cookie Policy].

 

 

10. Changes to This Privacy Policy
We may update this policy from time to time. Any significant changes will be notified on our website.

 

 

11. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us at: info@quitetlondon.com

 

Quintet London LTD
Office 202
8 Shepherd Market
London
Mayfair
W1J 7JY


Email: info@quintetlondon.com
Phone: +44 (0) 7447384714