Frequently Asked Questions (FAQ)

General Questions


1. What makes your products unique?

Our products are luxury, personalised wearable art pieces, created from digitally drawn artwork, stroke by stroke. Each piece tells a story, whether it's a gift, a personal keepsake, or a collector's item.


2. What material do you use?

We use 100% Satin Silk, ensuring the highest quality, sensuality, softness, and durability.


3. Can I frame my wearable art?

Yes! Many of our clients choose to frame their personalised pieces. While we do not offer a framing service, you can easily outsource this to a professional framer.

Personalisation & Orders


4. How can I personalise a product?

You can personalise your piece by visiting our Personalise page, where you can:

  • Choose your preferred colour combination of our signature design
  • Add up to 20 letters of preferred text or a star sign



5. Do you offer bespoke designs?

Yes, we offer fully bespoke designs tailored to your vision. Visit our Bespoke page to learn more.


6. What if I am not happy with the first draft of my personalised design?

We refine the design based on your feedback until it's perfect. We only proceed with printing once you have approved the final artwork, ensuring your piece is exactly as you envisioned.


7. Can I order corporate gifts or bulk orders?

Absolutely! We create elegant, meaningful corporate gifts and party favours. Visit our Corporate page to discuss your requirements.

Pricing & Payments


8. Do you offer wholesale pricing?

Yes, we offer wholesale pricing for select partners. Please contact us for details.


9. What payment methods do you accept?

We accept all major credit and debit cards.

Delivery & Returns


10. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery costs and times vary by location.


11. How long does it take to receive my order?

  • Bespoke orders take up to 30 days to complete.
  • Personalised orders take up to 20 days to complete.

Once your order is ready, we dispatch it promptly. Shipping times vary based on your location.


12. Can I return or exchange a personalised item?

As all our pieces are custom-made, we do not accept returns or exchanges on personalised items. However, if there is an issue with your order, please contact us.


13. What if my order arrives damaged?

We take great care in packaging our items, but if your order arrives damaged, please contact us immediately with photos, and we will assist you.

Care Instructions


14. How should I care for my pocket square/scarf?

We recommend dry cleaning only to preserve the quality and vibrancy of your 100% Satin Silk wearable art. Avoid prolonged exposure to direct sunlight and moisture.